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Contacting Electricity Retailers
When arranging an electricity connection to your residential or commercial property, you will need to contact an electricity retailer and enter into an agreement for the supply of electricity.
Listed below are the toll-free telephone numbers of electricity retailers that can use Aurora's distribution network to supply electricity to you.
You also need to use these telephone number to report faults or other problems with your electricity supply.
| Contact Energy | 0800 809 000 |
| Genesis Energy | 0800 300 400 |
| Meridian Energy | 0800 496 496 |
| Mercury Energy | 0800 101 810 |
| Powershop | 0800 200 040 |
| Pulse Energy | 0800 785 733 |
| Simply Energy | 0508 SIMPLY (0508 474 675) |
| TrustPower | 0800 878 787 |