Distribution Network Performance

Recent Network Performance

Period 1 July 2011 to 30 June 2012
Energy received for delivery 1,406,229,132 kWh
Energy not delivered, due to forced or planned interruption* 219,362 kWh
Resultant delivery rate 99.984%
Quality-failure payments** this period $79,275 (relating to supply to 1183 connections)
Voltage complaints unresolved at period-end 10 (out of 83,099 network connections)

* Calculated for all interruptions based on the load that would have been delivered.
** Aurora introduced quality-failure payments in 1992. These are paid by Aurora to its customers - electricity retailers. Whether individual electricity consumers receive quality-failure payments is a matter for each retailer.