Distribution Network Performance

Recent Network Performance

Period 1 July 2012 to 30 June 2013
Energy received for delivery 1,376,570,741kWh
Energy not delivered, due to forced or planned interruption* 124,766kWh
Resultant delivery rate 99.991%
Quality-failure payments** this period $34,247(relating to supply to 646 connections)
Voltage complaints unresolved at period-end 14 (out of 83,838 network connections)

* Calculated for all interruptions based on the load that would have been delivered.
** Aurora introduced quality-failure payments in 1992. These are paid by Aurora to its customers - electricity retailers. Whether individual electricity consumers receive quality-failure payments is a matter for each retailer.