Holiday operating hours
21 Dec 2021
We’re taking a break, and we hope you are too. read more...
Aurora Energy continuing to make progress
6 Dec 2021
Aurora Energy has released its Annual Report for the financial year ended 30 June 2021. The report provides a comprehensive analysis of Aurora Energy’s business activities during the reporting period and a commentary on health and safety, work delivery, customer service, environmental and financial performance for the year. read more...
Big Day Out
3 Dec 2021
Aurora Energy’s ‘Big Day Out’ required a power outage for up to 10 hours for around 1,500 customers on Wednesday as a large programme of work was completed on a section of the electricity network that supplies Albert Town, Camp Hill, Hāwea Flat, Lake Hāwea and Makarora. read more...
Aurora Energy’s future distribution pricing to support the low carbon economy
22 Nov 2021
Aurora Energy is consulting on how the company proposes to develop its electricity distribution pricing to support electrification and a low carbon future, and the company is encouraging customers to have their say on their proposal. read more...
Aurora Energy placed ‘top of pricing class’
28 Sep 2021
Aurora Energy was placed ‘top of the class’ when the Electricity Authority released its pricing scorecards for the 29 electricity distribution businesses last week (21 September). read more...
View improved across Otago’s Harbour
14 Sep 2021
An Aurora Energy project to enhance security of electricity supply to the Otago Peninsula started its final stage last week. Lines stretching across the Otago Harbour from Portobello to Port Chalmers have been removed, and three of the six lattice towers have been taken down, with the remainder due to come down next week. read more...
Essential electricity work continuing during Covid-19 lockdown
30 Aug 2021
Aurora Energy is responding to emergency faults and carrying out essential safety work on the electricity network regardless of the Covid-19 alert levels. read more...
Aurora Energy preparedness for COVID-19 Level 4
17 Aug 2021
New Zealand is at COVID-19 Alert Level 4. From 11:59pm on Tuesday 17 August. read more...
People urged to be prepared as power off in parts of Central Otago
7 Jul 2021
Following strong winds yesterday, there is significant damage to lines in Central Otago read more...
Aurora Energy introduces customer-service improvements
18 May 2021
Aurora Energy has launched the latest in a series of customer-focussed improvements, with the introduction of a new contact centre provider to help customers find information after hours and at weekends. read more...
Aurora Energy response to Commerce Commission CPP final decision
31 Mar 2021
CE Richard Fletcher greeted the Commerce Commission’s Decision cautiously, saying there were aspects that were positive. He thanked customers and the Customer Advisory Panel comprising community leaders and representatives who have worked to provide feedback on Aurora Energy’s plan. read more...
Major work on Otago Peninsula lines from this week
8 Mar 2021
Aurora Energy is embarking on a significant $2.5 million project replacing around 16 kilometres of lines to improve safety and reliability for Otago Peninsula communities and businesses in coming months. read more...
Distribution prices set based on Commerce Commission draft decision
1 Mar 2021
Aurora Energy is raising lines charges from 1 April in line with the Commerce Commission’s draft decision on Aurora’s plans to invest heavily in safety and reliability upgrades across its ageing network. read more...
Drones are out for Aurora line inspection work
12 Feb 2021
Aurora Energy has begun its first extensive drone survey of sections of its Otago overhead line network corridor. read more...
Customer feedback prompts changes to regional pricing
19 Jan 2021
Following customer feedback, Aurora Energy is making changes to its regional pricing approach to ensure the costs of providing electricity supply are allocated fairly. read more...
Aurora Energy and solarZero partner to meet future growth in Upper Clutha
12 Jan 2021
Aurora Energy is partnering with solarZero, a leading solar energy business, to explore new ways to provide cost effective electricity to the fastest growing regions across the Aurora Energy network. read more...