You need to know what to do if you, or someone you're with, hits an overhead line or underground cable. It could save a life.

If you or someone you're with hits an overhead power line or underground cable

  • If you are in a machine car or other vehicle, stay there because the rubber in the tyres will protect you from an electrical shock
  • If you are at serious risk from another hazard, like fire, and must leave the machine, jump well clear. Do not touch the machine and ground at the same time, if possible hop to a safe distance  
  • Treat the overhead line or underground cable as live – get back at least 10 metres 
  • Evacuate the immediate area 
  • Do not cover up a broken cable or try to fix it yourself 
  • If someone is injured, phone an ambulance immediately - dial 111 
  • Next phone Aurora Energy on 0800 22 00 05 and report the incident 

If you hit a communications cable

  • Do not look directly at the cable as laser light may damage eyesight
  • Do not attempt to repair the cable. Call us immediately on: 0800 22 00 05

If someone receives an electric shock

  • Never touch the injured person if they are still in contact with a live electrical source
  • Switch the power off, either at the source or at the main power switch. If you touch the person while they are still in contact with the electrical current you will also get an electric shock or be electrocuted
  • Phone for an ambulance immediately - dial 111

For more advice visit Safe living with electricity