We know affordable electricity matters to you, so we want to be open about how our lines charges are set. This section provides information to help you understand our pricing changes from 1 April 2026, shares our pricing roadmap, answers frequently asked questions, and gives you tips on how to manage your electricity costs.
Pricing changes from 1 April 2026
Our investment decisions balance keeping our lines charges affordable while making sure we provide a reliable electricity network that meets growing demand for electricity and the future energy needs of customers.
How we set prices and our pricing roadmap
Find out how Aurora Energy sets line charges, explore our pricing roadmap, and get useful information to understand your power bill and the factors that influence your charges.
Frequently asked questions & how to save money on your bill
Find answers to common questions about electricity pricing and line charges, how you can save money, and what to do if you need support paying your bill.
Check your line charges
Check your line charges by entering the ICP number from your power bill. The calculator shows your fixed line charges, and residential customers can also see how usage affects variable charges.
You could save money - join our trial
Join our trial for electricity connections over 69 kVA in Upper Clutha/Wānaka and Queenstown
Glossary
Our glossary explains common electricity terms, helping you understand line charges, pricing, and how your bill is calculated.
Pricing consultation (closed)
In 2021, Aurora Energy undertook public consultation on proposed changes to our distribution pricing methodology. You can view the pricing consultation document and other supporting information here.