Aurora Energy continues to restore power to remaining customers

Ten crews are working through the remaining known faults throughout the rest of today, including a small number which were logged with us yesterday.

General Manager Future Network and Operations Matt Settle thanked the crews from Delta, Electronet, NES, Unison and Asplundh who have gone above and beyond to restore the unprecedented damage to the network as quickly and safely as possible. He also thanked customers who are still without power for their patience while repairs are made.

“We’re very hopeful we will be able to restore power to the remaining customers by the end the day, but sometimes crews do find additional damage to the network which takes further time to fix,” he says.

“It’s possible there may still be some customers without power for another night, but we will have a clearer idea of later in the afternoon. If that is the case, we will contact as many affected customers as we can.”

In the meantime, customers can check the Aurora Energy website for the latest information on power outages.

Safety information:
• Charge your phone and have power banks ready
• Keep torches handy
• If the power is out, switch off appliances at the wall to avoid possible damage when power is restored
• Stay well clear of damaged power lines and treat them as live at all times. To report downed lines or trees in power lines call Aurora Energy on 0800 22 00 05

More information about preparing for and staying safe during power outages is available on Aurora Energy’s website: Aurora Energy power outages

ENDS