There are reports of downed trees and power lines. Please always treat downed lines as live and stay well clear.
The number of homes and businesses without power is estimated at around 4,500.
Aurora Energy’s response crews have been mobilised and are working to repair damage where it is possible and safe to do so. While every effort will be made to restore power as quickly as possible, this may take some time.
Aurora Energy is responding to damage caused to power lines in the following areas:
- Glenda Drive, Frankton
- Kingston Road, Queenstown
- Lake Hayes
- Glendhu Bay, Wanaka
- Camp Hill
- Hawea Flat
We urge electricity customers in Central Otago and Queenstown Lakes to conserve power to lessen the chance of further power outages during the evening peak.
During a power outage, please remember that the safety of the public and Aurora Energy’s field contractor staff is of primary importance at all times. They will respond as soon as it is possible and safe to do so. Please always treat downed lines as live and stay well clear.
- Always keep well clear of fallen power lines or damaged electrical equipment and treat them as live at all times
- Watch out for falling tree branches as these can cause damage to power lines
- Avoid possible damage to electrical appliances when power is restored by switching off appliances at the wall
People using medical equipment that relies on electricity should ensure they are prepared for power disruptions and if there is an immediate health threat, contact their health provider or call 111.
To report downed lines, or trees in power lines, please contact Aurora Energy on 0800 22 00 05.
To report a loss of power, please contact your electricity retailer.