The Aurora Energy offices will close from 23 December 2023 to 8 January 2024.
Our emergency response service is available 24/7 throughout the holiday period on 0800 22 00 05. The [email protected] email will not be monitored during this period and emails will be responded to when the office reopens on Monday 8 January 2024.
Please head to our power outages map for updates on unplanned outages.
Thanks for your patience and goodwill as we carried out important network maintenance and upgrades this year.