Outages

Here are the outages for the Aurora Energy network. During business hours Monday to Friday we will provide information about unplanned outages where possible.

We understand that power outages can be inconvenient. If you will be affected by a planned outage, your electricity retailer will notify you in advance, so you can plan ahead and make alternative arrangements.

On occasion, we may be unable to proceed with work on the day the planned power outage is scheduled due to events beyond our control. Please check this page on the day of the planned power outage in case of a late cancellation.

Please note that outage information on Aurora Energy's website and Facebook page is updated during business hours Monday to Friday only. Please contact us on 0800 22 00 05 for any enquiries outside these times.

Our emergency response service is available 24/7 on 0800 22 00 05.

If you have any questions about outages, please contact us.

Glenorchy 8

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9808-F
Estimated Power Off: Thu, 27 February 9:00am
Estimated Power On: Thu, 27 February 3:00pm
Streets Affected: Glenorchy Queenstown Rd
Customers Affected: 8

Queenstown 15

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9820-F
Estimated Power Off: Thu, 27 February 10:30pm
Estimated Power On: Fri, 28 February 5:00am
Streets Affected: Bobs Peak, Brecon Street
Customers Affected: 15

Alexandra 55

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9709-F
Estimated Power Off: Mon, 24 February 8:30am
Estimated Power On: Mon, 24 February 4:00pm
Streets Affected: Little Valley Road, Graveyard Gully Road, Lookout Drive
Customers Affected: 55

Hawea 63

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9688-F
Estimated Power Off: Mon, 24 February 9:00am
Estimated Power On: Mon, 24 February 11:00am
Streets Affected: Gray Road, Gladstone Road, Hodgkinson Street, Denniston Road, Timaru River Road, Nook Road, Hawea Back Road, Mccarthy Road, Kane Road
Customers Affected: 63

Makarora

Reason for Outage: Fault Repairs
Job Status: Completed
Incident Reference: 67641
Estimated Power Off: Tue, 25 February 3:48am
Estimated Power On: Tue, 25 February 10:05am
Streets Affected: Makarora, Makarora-Lake Hawea Road, Hunter Valley

Clyde 148

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9772-F
Estimated Power Off: Tue, 25 February 9:00am
Estimated Power On: Tue, 25 February 4:00pm
Streets Affected: Young Lane, Springvale Road, Muttontown Road, Hospital Road, Airport Road, Clyde Alexandra Road, Rattray Street, Coates Road
Customers Affected: 148

Cromwell 61

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9835-F
Estimated Power Off: Tue, 25 February 9:00am
Estimated Power On: Tue, 25 February 12:00pm
Streets Affected: Swann Road, Heaney Road, Burn Cottage Road, Lowburn Valley Road, Birchalls Lane, Turner Terrace, Velden Place
Customers Affected: 61

Cromwell 582

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9835-F
Estimated Power Off: Tue, 25 February 9:00am
Estimated Power On: Tue, 25 February 9:10am
Streets Affected: Luggate Cromwell Road, Smiths' Way, Ferry Lane, Quartz Lane, Pisa Moorings Road, Shine Lane, Wakefield Lane, Clark Road, Perriam Place, Lowburn Valley Road, Burn Cottage Road, Revival Lane, Ethereal Crescent, Missy Crescent, Elite Court, Charisma Court, De Bettencor Place, Lowburn Terrace, Foster Place, Rahoy Close, Mcfelin Road, Mallett Lane, Pony Court, Sugar Loaf Drive, Arion Court, Birchalls Lane, Thelma Place, Pegasus Court, Stratford Drive, Parkburn Lane, Hatters Lane
Customers Affected: 582

Omakau & Lauder

Reason for Outage: Fault Repairs
Job Status: Completed
Incident Reference: 67642
Estimated Power Off: Tue, 25 February 9:14am
Estimated Power On: Tue, 25 February 11:15am
Streets Affected: Huddleston Road, Lauder Back Road & Surrounding Areas

Cromwell 317

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9796-F
Estimated Power Off: Wed, 26 February 8:00am
Estimated Power On: Wed, 26 February 5:30pm
Streets Affected: Litany Street, Neplusultra Street, Orient Street, Blyth Street, Ortive Street, Erris Street, Horace Street, Achil Street, Monaghan Street, Alpha Street, Ray Street, Molyneux Avenue, Donegal Street, Killala Street
Customers Affected: 317

Alexandra 128

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9781-F
Estimated Power Off: Wed, 26 February 8:30am
Estimated Power On: Wed, 26 February 4:00pm
Streets Affected: Tiger Hill Road, Galloway Road, Crawford Hills Road, Hall Road, Fisher Lane, Clare Road, Shennan Road, Lower Manorburn Road, Lower Manorburn Dam Road, Govan Road
Customers Affected: 128

Cromwell

Reason for Outage: Fault Repairs
Job Status: Completed
Incident Reference: 67645
Estimated Power Off: Wed, 26 February 8:30am
Estimated Power On: Wed, 26 February 1:30pm
Streets Affected: Ripponvale Rd

Clyde 35

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9799-F
Estimated Power Off: Fri, 28 February 9:00am
Estimated Power On: Fri, 28 February 4:00pm
Streets Affected: Springvale Rd
Customers Affected: 35

Wanaka 75

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9793-F
Estimated Power Off: Sun, 1 March 8:00am
Estimated Power On: Sun, 1 March 4:00pm
Streets Affected: Wilkin Road, Aeolus Place, Anderson Road, Ragan Lane, Reece Crescent
Customers Affected: 75

Alexandra 42

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9871-F
Estimated Power Off: Sun, 1 March 9:00am
Estimated Power On: Sun, 1 March 4:00pm
Streets Affected: Centennial Avenue, Dunorling Street, Bringans Street, Tarbert Street, Ventry Street, Shannon Street
Customers Affected: 42

Omakau 26

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9838-F
Estimated Power Off: Mon, 2 March 9:00am
Estimated Power On: Mon, 2 March 3:00pm
Streets Affected: Cemetery Road, Glassford Road, Thomson Gorge Road, Racecourse Road, Macwhinney Road, Lauder Matakanui Road
Customers Affected: 26

Arrowtown 177

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9631-F
Estimated Power Off: Tue, 3 March 9:00am
Estimated Power On: Tue, 3 March 3:00pm
Streets Affected: Shaw Street, Foxs Terrace, Cotter Avenue, Adamson Drive, Reid Crescent, Bracken Street, Douglas Avenue, Hood Crescent, Chalmers Place, Mcdonnell Road
Customers Affected: 177

Lake Hawea 130

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9805-F
Estimated Power Off: Tue, 3 March 9:00am
Estimated Power On: Tue, 3 March 3:00pm
Streets Affected: Ellie Place, Ryalls Way, Capell Avenue, Lakeview Terrace, Nichol Street, Skinner Crescent, Mary Lane
Customers Affected: 130

Lauder Flat

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9913-2-F
Estimated Power Off: Tue, 3 March 9:00am
Estimated Power On: Tue, 3 March 3:00pm
Streets Affected: Shepherds Flat Rd

Millers Flat 134

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9901-F
Estimated Power Off: Wed, 4 March 9:00am
Estimated Power On: Wed, 4 March 4:00pm
Streets Affected: Millers Flat
Customers Affected: 134

Abbotsford, Dunedin 17

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9811-F
Estimated Power Off: Wed, 4 March 9:00am
Estimated Power On: Wed, 4 March 4:30pm
Streets Affected: Severn Street, Reeves Street
Customers Affected: 17

Cromwell 78

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9868-F
Estimated Power Off: Thu, 5 March 9:00am
Estimated Power On: Thu, 5 March 3:00pm
Streets Affected: Tarras Cromwell Road, Mclean Road, Northburn Station Road, Middleton Road, Cromwell Clyde Road, Cornish Point Road, Richards Beach Road, Pigeon Rock Road
Customers Affected: 78

Queenstown 24

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9643-F
Estimated Power Off: Thu, 5 March 10:00pm
Estimated Power On: Fri, 6 March 4:00am
Streets Affected: Shotover Street, Camp Street, Isle Street, Memorial Street, Stanley Street
Customers Affected: 24

Pisa Moorings 114

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9916-F
Estimated Power Off: Fri, 6 March 9:00am
Estimated Power On: Fri, 6 March 5:00pm
Streets Affected: Quartz Lane, Pisa Moorings Road, Ferry Lane, Shine Lane, Wakefield Lane, Perriam Place, Luggate Cromwell Road, Foster Place, Rahoy Close, Stratford Drive
Customers Affected: 114

Pisa Moorings 114

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9916-F
Estimated Power Off: Fri, 6 March 9:00am
Estimated Power On: Fri, 6 March 5:00pm
Streets Affected: Quartz Lane, Pisa Moorings Road, Ferry Lane, Shine Lane, Wakefield Lane, Perriam Place, Luggate Cromwell Road, Foster Place, Rahoy Close, Stratford Drive
Customers Affected: 114

Queenstown

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9991-F
Estimated Power Off: Fri, 6 March 9:00am
Estimated Power On: Fri, 6 March 4:00pm
Streets Affected: Glenorchy Queenstown Rd

Roxburgh 7

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9955-F
Estimated Power Off: Fri, 6 March 10:00am
Estimated Power On: Fri, 6 March 2:00pm
Streets Affected: Lake Onslow Road
Customers Affected: 7

Central City, Dunedin - Cancelled 55

Reason for Outage:
Job Status: Cancelled
Incident Reference: J-9817-F
Estimated Power Off: Mon, 9 March 9:00am
Estimated Power On: Mon, 9 March 9:10am
Streets Affected:
Customers Affected: 55

Moke Lake 48

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10039-F
Estimated Power Off: Mon, 9 March 9:00am
Estimated Power On: Mon, 9 March 12:00pm
Streets Affected: Alpine Retreat Road, Moke Lake Road, Lakeridge Road, Summit Lane
Customers Affected: 48

Ettrick 8

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9961-F
Estimated Power Off: Tue, 10 March 9:00am
Estimated Power On: Tue, 10 March 2:00pm
Streets Affected: Beaumont Station Rd
Customers Affected: 8

St Kilda, Dunedin - Cancelled 7

Reason for Outage: Pole Replacement
Job Status: Cancelled
Incident Reference: J-9925-F
Estimated Power Off: Tue, 10 March 9:00am
Estimated Power On: Tue, 10 March 4:30pm
Streets Affected: Rona Street
Customers Affected: 7

Lake Hayes, Dunedin 73

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9649-F
Estimated Power Off: Tue, 10 March 9:00am
Estimated Power On: Tue, 10 March 3:00pm
Streets Affected: Lake Hayes Arrow Junction Road, Strains Road, Jean Robins Drive, Walnut Lane, Alec Robins Road, Frankton Ladies Mile Road, Marshall Avenue, Olive Lane, Alfred Duncan Drive, Ellen Johnson Terrace, Mcdowell Drive
Customers Affected: 73

St Kilda, Dunedin - Cancelled 6

Reason for Outage:
Job Status: Cancelled
Incident Reference: J-9925-F
Estimated Power Off: Tue, 10 March 9:00am
Estimated Power On: Tue, 10 March 4:30pm
Streets Affected:
Customers Affected: 6

Alexandra 134

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10057-F
Estimated Power Off: Tue, 10 March 9:00am
Estimated Power On: Tue, 10 March 4:00pm
Streets Affected: Letts Gully Road, Springvale Road, Hillview Road
Customers Affected: 134

Alternate Date: Fri, 13 March

Queenstown 30

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9823-F
Estimated Power Off: Tue, 10 March 9:30am
Estimated Power On: Tue, 10 March 4:30pm
Streets Affected: Glenorchy Queenstown Road, Closeburn Station
Customers Affected: 30

Queenstown 39

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9979-F
Estimated Power Off: Tue, 10 March 9:30am
Estimated Power On: Tue, 10 March 4:30pm
Streets Affected: Scenic Drive, Bluff View Terrace, Kingston Road, Bayonet Peak Place, Carlin Creek Drive, Summerfield Place, Tasman Terrace, State Highway 6
Customers Affected: 39

St Kilda, Dunedin 88

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9532-F
Estimated Power Off: Wed, 11 March 8:30am
Estimated Power On: Wed, 11 March 9:00am
Streets Affected: Ajax Street, Mills Street, Prince Albert Road, Scott Street, Council Street, Jackson Street, Douglas Street
Customers Affected: 88

Queensberry 25

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10045-F
Estimated Power Off: Wed, 11 March 8:30am
Estimated Power On: Wed, 11 March 4:00pm
Streets Affected: Maori Point Rd
Customers Affected: 25

Dalefield 68

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10048-F
Estimated Power Off: Wed, 11 March 9:00am
Estimated Power On: Wed, 11 March 3:00pm
Streets Affected: Hansen Road, Tucker Beach Road, Graces Terrace
Customers Affected: 68

Central City, Dunedin 55

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10012-F
Estimated Power Off: Wed, 11 March 3:30pm
Estimated Power On: Wed, 11 March 4:00pm
Streets Affected: Albany Street, Anzac Avenue, Clyde Street, Harrow Street, Forth Street, Frederick Street
Customers Affected: 55

Wanaka 31

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10051-F
Estimated Power Off: Thu, 12 March 9:00am
Estimated Power On: Thu, 12 March 3:00pm
Streets Affected: Studholme Road, Cardrona Valley Road,
Customers Affected: 31

Cromwell 61

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10060-F
Estimated Power Off: Thu, 12 March 9:00am
Estimated Power On: Thu, 12 March 4:00pm
Streets Affected: Tarras Cromwell Road, Bendigo Loop Road, Loop Road, Ardgour Road, Thomson Gorge Road,
Customers Affected: 61

Alexandra 73

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10066-F
Estimated Power Off: Thu, 12 March 9:00am
Estimated Power On: Thu, 12 March 4:00pm
Streets Affected: Earnscleugh Road, Chapman Road, Padgets Lane
Customers Affected: 73

Alexandra 432

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10066-F
Estimated Power Off: Thu, 12 March 9:00am
Estimated Power On: Thu, 12 March 9:10am
Streets Affected: Old Bridge Road, O'Neill Crescent, The Half Mile, Athenry Road, Aronui Road, Craig Place, Kamaka Crescent, Peterson Place, Lanes Road, Butchers Point Road, Hawkdun Place, Schaumann Road, Alexandra Fruitlands Road, Earnscleugh Road, View Road, Hart Place, Bodkin Road, Old Golf Course Road, Fairway Drive
Customers Affected: 432

St Kilda, Dunedin 88

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9532-F
Estimated Power Off: Thu, 12 March 3:30pm
Estimated Power On: Thu, 12 March 4:00pm
Streets Affected: Ajax Street, Mills Street, Prince Albert Road, Scott Street, Council Street, Jackson Street, Douglas Street
Customers Affected: 88

Alexandra 432

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10066-F
Estimated Power Off: Thu, 12 March 3:50pm
Estimated Power On: Thu, 12 March 4:00pm
Streets Affected: Old Bridge Road, O'Neill Crescent, The Half Mile, Athenry Road, Aronui Road, Craig Place, Kamaka Crescent, Peterson Place, Lanes Road, Butchers Point Road, Hawkdun Place, Schaumann Road, Alexandra Fruitlands Road, Earnscleugh Road, View Road, Hart Place, Bodkin Road, Old Golf Course Road, Fairway Drive
Customers Affected: 432

Queenstown 99

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9652-F
Estimated Power Off: Thu, 12 March 10:00pm
Estimated Power On: Fri, 13 March 4:00am
Streets Affected: Beach Street, Plaza Arcade, Trust Bank Arcade, Shotover Street, Camp Street
Customers Affected: 99

Letts Gully 9

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-9982-F
Estimated Power Off: Fri, 13 March 9:00am
Estimated Power On: Fri, 13 March 1:00pm
Streets Affected: Letts Gully Rd
Customers Affected: 9

Mornington, Dunedin 40

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10075-F
Estimated Power Off: Mon, 16 March 9:00am
Estimated Power On: Mon, 16 March 4:00pm
Streets Affected: Aitken Place, Macnee Street, Haig Street, Henderson Street, Iona Street, Glenpark Avenue
Customers Affected: 40

Mornington, Dunedin 73

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10075-F
Estimated Power Off: Mon, 16 March 9:00am
Estimated Power On: Mon, 16 March 9:10am
Streets Affected: Macnee Street, Mailer Street, Parkhill Avenue, Brunel Street, Glenpark Avenue, Eglinton Road, Lawrence Street
Customers Affected: 73

Abbotsford, Dunedin 46

Reason for Outage:
Job Status: As planned
Incident Reference: J-10069-F
Estimated Power Off: Mon, 16 March 9:00am
Estimated Power On: Mon, 16 March 1:00pm
Streets Affected:
Customers Affected: 46

Mornington, Dunedin 73

Reason for Outage: Pole Replacement
Job Status: As planned
Incident Reference: J-10075-F
Estimated Power Off: Mon, 16 March 3:50pm
Estimated Power On: Mon, 16 March 4:00pm
Streets Affected: Macnee Street, Mailer Street, Parkhill Avenue, Brunel Street, Glenpark Avenue, Eglinton Road, Lawrence Street
Customers Affected: 73

Central City, Dunedin 66

Reason for Outage:
Job Status: As planned
Incident Reference: J-10093-F
Estimated Power Off: Mon, 16 March 10:00pm
Estimated Power On: Tue, 17 March 4:00am
Streets Affected:
Customers Affected: 66

Chatto Creek, Dunedin 41

Reason for Outage:
Job Status: As planned
Incident Reference: J-10078-F
Estimated Power Off: Tue, 17 March 8:00am
Estimated Power On: Tue, 17 March 4:00pm
Streets Affected:
Customers Affected: 41

Fruitlands

Reason for Outage:
Job Status: As planned
Incident Reference: J-10099-F
Estimated Power Off: Wed, 18 March 9:00am
Estimated Power On: Wed, 18 March 5:00pm
Streets Affected:

Cromwell, Dunedin 43

Reason for Outage:
Job Status: As planned
Incident Reference: J-10096-F
Estimated Power Off: Wed, 18 March 9:00am
Estimated Power On: Wed, 18 March 4:00pm
Streets Affected:
Customers Affected: 43

Last Updated: Thu, 27 February 2020 1:01am

What to do if your whole area loses power

Aurora Energy will be working on the problem as soon as it occurs. If you work in a remote or rural area, call your electricity retailer to log the fault. Turn off appliances and electrical equipment – some can be a fire hazard and others might be damaged when the power comes back on.

What to do if your place is the only one without power

Check the circuit breakers and/or fuses on your switchboard to see if it is still working.

If your switchboard seems to be working, you may have a fault in the supply to your premises. Call your electricity retailer to log the fault.

To report an emergency fault, such as a fallen live line, please phone Aurora Energy on 0800 22 00 05.