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Are you experiencing or expecting a power outage in your area? Check our outages map below for updates on current and planned power outages.
Power outage information is updated on our website automatically. For unplanned outages, the name and location on the map may change as we restore customers. If you're not sure which outage you are part of, please use the search function on the map by entering your street name or ICP number (found on your power bill). For more information about power outages please check our FAQs.
Here are the current and planned outages for the Aurora Energy network. To see the latest updates please refresh the page.
There are no current known outages. If the power is out at your home or business, head to our FAQs to find out what to do next.
Showing all planned outages (0)
Mon 14 Oct(1)
Wanaka
Wanaka
INCD Num: INCD-3801-L
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:35 pm Mon 14 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:30 pm Mon 14 Oct
Suburbs affected
Wanaka
Streets affected
Hedditch Street, Lismore Street, Little Street, Lakeside Road and Plantation Road
Customers affected
59
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:35 pm Mon 14 Oct
Suburbs affected
Wanaka
Streets affected
Lakeside Road, Lismore Street and Ardmore Street
Customers affected
26
Tue 15 Oct(6)
Wanaka
Cattle Flat, Glendhu Bay, Mount Aspiring, Roys Peninsula, Treble Cone, Wanaka
INCD Num: INCD-4839-N
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:10 pm Tue 15 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:00 pm Tue 15 Oct
Suburbs affected
Glendhu Bay, Wanaka, Treble Cone, Mount Aspiring, Cattle Flat and Roys Peninsula
Streets affected
Buchanan Rise, Wanaka Mount Aspiring Road, West Wanaka Road, Motatapu Road, St Just Place, Roses Saddle Rise and Oak Lane
Customers affected
119
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:05 pm Tue 15 Oct
Suburbs affected
Glendhu Bay
Streets affected
Wanaka Mount Aspiring Road
Customers affected
< 5
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:10 pm Tue 15 Oct
Suburbs affected
Wanaka
Streets affected
Wanaka Mount Aspiring Road
Customers affected
< 5
Dunedin
Mornington
INCD Num: INCD-3864-L
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 5:00 pm Thu 17 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 12:30 pm Tue 15 Oct
Suburbs affected
Mornington
Streets affected
Street Lighting, Peel Street, Mcgeorge Avenue, Aitken Place and Eglinton Road
Customers affected
61
Est. time off: 3:00 pm Thu 17 Oct
Est. time on: 5:00 pm Thu 17 Oct
Suburbs affected
Mornington
Streets affected
Street Lighting, Peel Street, Mcgeorge Avenue, Aitken Place and Eglinton Road
Customers affected
61
Cromwell
Cromwell, Ripponvale
INCD Num: INCD-3792-L
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 12:30 pm Tue 15 Oct
Streets affected
Ord Road, Ripponvale Road, Ritchies Road
Customers affected
65
Reason for outage
Maintenance
Arrowtown
Arrowtown
INCD Num: INCD-4092-N
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 4:30 pm Tue 15 Oct
Streets affected
Centennial Avenue, Chartres Lane, Devon Street, Innes Place, Jopp Street, Shanahan Lane
Customers affected
70
Reason for outage
Maintenance
Dunedin
Allanton, Momona
INCD Num: INCD-3822-L
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:15 pm Tue 15 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:00 pm Tue 15 Oct
Suburbs affected
Allanton
Streets affected
Hay Street, Caernarvon Street, Snowdon Street, Precelly Street, Grey Street, Douglas Street, Ralston Street, Allanton Waihola Road, Castleton Street, Bardsey Street, Centre Road, East Taieri Allanton Road, Allanton Scroggs Hill Road, Ramsey Street, Stack Street, Main South Road, Peel Street and Main Road
Customers affected
176
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:15 pm Tue 15 Oct
Suburbs affected
Momona
Streets affected
Allanton Road
Customers affected
< 5
Cromwell
Cromwell
INCD Num: INCD-3783-M
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 3:00 pm Tue 15 Oct
Streets affected
Barry Avenue, Bruce Street, Gair Avenue, Gavan Street, Inniscort Street, Junction Court, Mayo Place, Melmore Terrace
Customers affected
85
Reason for outage
Maintenance
Wed 16 Oct(5)
Queenstown
Kawarau Falls, Kelvin Heights
INCD Num: INCD-3408-L
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:35 pm Wed 16 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:30 pm Wed 16 Oct
Suburbs affected
Kelvin Heights and Kawarau Falls
Streets affected
Peninsula Road, Balmoral Drive, Silverwood Lane, Milward Place, Loop Road, Willow Place, Oregon Drive, Mincher Road, Cedar Drive, Cypress Court, Red Deer Rise, Holly Court, Redwood Court, Grove Lane, Elizabeth Place, Garland Terrace, Poplar Drive, Larch Court, Bay View Road, Lewis Road, Four Views Avenue, Peninsula Hill, Elk Place and Spring Hill Road
Customers affected
566
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:35 pm Wed 16 Oct
Suburbs affected
Kelvin Heights
Streets affected
Peninsula Road, Oregon Drive, Kelvin Place and Sequoia Place
Customers affected
108
Dunedin
Dunedin, Glenross, Kaikorai, Roslyn
INCD Num: INCD-3909-M
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 4:30 pm Wed 16 Oct
Streets affected
Ann Street, Belgrave Crescent, Coleridge Street, Falcon Street, Frasers Road, Gowry Place, Greenock Street, Highgate, Kaikorai Valley Road, Loom Street, Malta Street, Oates Street
Customers affected
205
Reason for outage
Maintenance
Clyde
Clyde
INCD Num: INCD-3810-L
Est. time off: 8:45 am Wed 16 Oct
Est. time on: 3:00 pm Wed 16 Oct
Streets affected
Fraser Street, Hazlett Street, Lantern Way, Naylor Street, Shields Street, The Stonestack
Customers affected
57
Reason for outage
Maintenance
Wanaka
Wanaka
INCD Num: INCD-3510-L
Est. time off: 9:00 am Wed 16 Oct
Est. time on: 3:00 pm Wed 16 Oct
Streets affected
Ardmore Street, Houliston Close, Hyland Street, Jessies Crescent, Lansdown Street, Stone Street, Stonebrook Drive, Wanaka Mount Aspiring Road, Wynchwood Lane
Customers affected
115
Reason for outage
Maintenance
Cromwell
Cromwell
INCD Num: INCD-3870-M
Est. time off: 9:00 am Wed 16 Oct
Est. time on: 5:00 pm Wed 16 Oct
Streets affected
Wolter Crescent
Customers affected
< 5
Reason for outage
Maintenance
Thu 17 Oct(8)
Clyde
Clyde
INCD Num: INCD-3816-M
Est. time off: 8:45 am Thu 17 Oct
Est. time on: 3:00 pm Thu 17 Oct
Streets affected
Hazlett Street
Customers affected
20
Reason for outage
Maintenance
Cromwell
Cromwell
INCD Num: INCD-3873-M
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 5:00 pm Thu 17 Oct
Streets affected
Gair Avenue, Mcnulty Road, Wolter Crescent
Customers affected
23
Reason for outage
Maintenance
Frankton Cancelled
Frankton
INCD Num: INCD-3684-L
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 4:30 pm Thu 17 Oct
Streets affected
Cresta Lane, Frankton Road, Marina Drive, Sugar Lane, Viscount Lane
Customers affected
164
Reason for outage
Maintenance
Allanton
Allanton, Momona
INCD Num: INCD-3828-L
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 5:00 pm Thu 17 Oct
Streets affected
Allanton Road, Allanton Scroggs Hill Road, Allanton Waihola Road, Bardsey Street, Caernarvon Street, Castleton Street, Centre Road, Douglas Street, East Taieri Allanton Road, Grey Street, Hay Street, Main Road, Main South Road, Peel Street, Precelly Street, Ralston Street, Ramsey Street, Snowdon Street, Stack Street
Customers affected
177
Reason for outage
Maintenance
Wanaka
Wanaka
INCD Num: INCD-28566-K
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 10:00 am Thu 17 Oct
Streets affected
Astral Rise, Aubrey Road
Customers affected
7
Reason for outage
Maintenance
Cromwell
Nevis
INCD Num: INCD-3819-L
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 4:00 pm Thu 17 Oct
Streets affected
Hawksburn Road
Customers affected
< 5
Reason for outage
Maintenance
Dunedin
Kaikorai
INCD Num: INCD-3810-M
Est. time off: 9:00 am Thu 17 Oct
Est. time on: 2:00 pm Thu 17 Oct
Streets affected
Chapel Street, Taieri Road
Customers affected
8
Reason for outage
Maintenance
Queenstown
Frankton
INCD Num: INCD-3852-M
Est. time off: 11:00 pm Thu 17 Oct
Est. time on: 12:30 am Fri 18 Oct
Streets affected
Allan Crescent, Birse Street, Frankton Ladies Mile Road, Frankton Road, Gray Street, Hansen Road, Howards Drive, Lake Avenue, Mcbride Street, Shoreline Road, Stewart Street
Customers affected
169
Reason for outage
Maintenance
Fri 18 Oct(2)
Dunedin
Liberton
INCD Num: INCD-4791-N
Est. time off: 8:30 am Fri 18 Oct
Est. time on: 4:30 pm Fri 18 Oct
Streets affected
Allenby Avenue, Blundell Street
Customers affected
37
Reason for outage
Maintenance
Roxburgh
Roxburgh East
INCD Num: INCD-3882-M
Est. time off: 9:30 am Fri 18 Oct
Est. time on: 3:30 pm Fri 18 Oct
Streets affected
Kinaston Road
Customers affected
< 5
Reason for outage
Maintenance
Mon 21 Oct(2)
Dunedin
Maia, Saint Leonards
INCD Num: INCD-3879-L
Est. time off: 9:00 am Mon 21 Oct
Est. time on: 5:00 pm Mon 21 Oct
Streets affected
Babsie Road, Burkes Drive, De Lacy Street, Finch Street, Jessie Street, Manapouri Street, Ravensbourne Road, Rotoiti Street
Customers affected
33
Reason for outage
Maintenance
Cromwell
Cromwell
INCD Num: INCD-3849-M
Est. time off: 9:00 am Mon 21 Oct
Est. time on: 3:05 pm Mon 21 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Mon 21 Oct
Est. time on: 3:00 pm Mon 21 Oct
Suburbs affected
Cromwell
Streets affected
Pearson Road
Customers affected
< 5
Est. time off: 9:00 am Mon 21 Oct
Est. time on: 3:05 pm Mon 21 Oct
Suburbs affected
Cromwell
Streets affected
Pearson Road
Customers affected
< 5
Tue 22 Oct(8)
Arrowtown Cancelled
Lower Shotover, Speargrass Flat
INCD Num: INCD-3924-M
Est. time off: 7:30 am Tue 22 Oct
Est. time on: 5:00 pm Wed 23 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 7:30 am Tue 22 Oct
Est. time on: 8:00 am Tue 22 Oct
Suburbs affected
Lower Shotover
Streets affected
Lower Shotover Road and Springbank Grove
Customers affected
< 5
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:30 pm Tue 22 Oct
Suburbs affected
Lower Shotover and Speargrass Flat
Streets affected
Lower Shotover Road, Spence Road, Old School Road, Springbank Grove and Domain Road
Customers affected
43
Est. time off: 4:30 pm Wed 23 Oct
Est. time on: 5:00 pm Wed 23 Oct
Suburbs affected
Lower Shotover
Streets affected
Lower Shotover Road and Springbank Grove
Customers affected
< 5
Arrowtown
Lower Shotover, Speargrass Flat
INCD Num: INCD-4065-M
Est. time off: 7:30 am Tue 22 Oct
Est. time on: 5:00 pm Wed 23 Oct
4 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 7:30 am Tue 22 Oct
Est. time on: 8:00 am Tue 22 Oct
Suburbs affected
Lower Shotover
Streets affected
Lower Shotover Road and Springbank Grove
Customers affected
< 5
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:30 pm Tue 22 Oct
Suburbs affected
Lower Shotover and Speargrass Flat
Streets affected
Spence Road, Lower Shotover Road, Old School Road and Domain Road
Customers affected
35
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:45 pm Tue 22 Oct
Suburbs affected
Lower Shotover
Streets affected
Lower Shotover Road and Springbank Grove
Customers affected
< 5
Est. time off: 4:30 pm Wed 23 Oct
Est. time on: 5:00 pm Wed 23 Oct
Suburbs affected
Lower Shotover
Streets affected
Lower Shotover Road and Springbank Grove
Customers affected
< 5
Roxburgh
Roxburgh
INCD Num: INCD-3813-M
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:35 pm Tue 22 Oct
4 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 8:15 am Tue 22 Oct
Suburbs affected
Roxburgh
Streets affected
Scotland Street
Customers affected
11
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:30 pm Tue 22 Oct
Suburbs affected
Roxburgh
Streets affected
Till Street, Smith Street, Branxholm Street, Scotland Street and Liddle Street
Customers affected
48
Est. time off: 4:15 pm Tue 22 Oct
Est. time on: 4:30 pm Tue 22 Oct
Suburbs affected
Roxburgh
Streets affected
Scotland Street
Customers affected
11
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 4:35 pm Tue 22 Oct
Suburbs affected
Roxburgh
Streets affected
Scotland Street
Customers affected
22
Cromwell
Bannockburn, Kawarau Gorge
INCD Num: INCD-3837-M
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 3:30 pm Tue 22 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Tue 22 Oct
Est. time on: 3:30 pm Tue 22 Oct
Suburbs affected
Streets affected
Felton Road
Customers affected
< 5
Est. time off: 3:00 pm Tue 22 Oct
Est. time on: 3:30 pm Tue 22 Oct
Suburbs affected
Bannockburn and Kawarau Gorge
Streets affected
Felton Road
Customers affected
49
Dunedin
Clyde Hill, Dunedin, The Glen
INCD Num: INCD-3921-M
Est. time off: 8:30 am Tue 22 Oct
Est. time on: 5:30 pm Tue 22 Oct
Streets affected
Dacre Court, Forfar Street, Leckhampton Court, Saint Heliers Court
Customers affected
60
Reason for outage
Maintenance
Dunedin
Allanton
INCD Num: INCD-3885-M
Est. time off: 9:00 am Tue 22 Oct
Est. time on: 5:00 pm Tue 22 Oct
Streets affected
Allanton Scroggs Hill Road, Bardsey Street, East Taieri Allanton Road, Main Road, Main South Road, Ralston Street, Snowdon Street
Customers affected
20
Reason for outage
Maintenance
Queenstown
Queenstown
INCD Num: INCD-4842-N
Est. time off: 9:00 am Tue 22 Oct
Est. time on: 1:30 pm Tue 22 Oct
Streets affected
Woodlands Close
Customers affected
19
Reason for outage
Maintenance
Queenstown
Queenstown
INCD Num: INCD-3789-L
Est. time off: 10:00 am Tue 22 Oct
Est. time on: 5:00 pm Tue 22 Oct
Streets affected
Earnslaw Terrace, Frankton Road, Panorama Place, Panorama Terrace, Suburb Street
Customers affected
90
Reason for outage
Maintenance
Wed 23 Oct(7)
Dunedin
Larnachs Castle, Pukehiki, Sandymount
INCD Num: INCD-3876-M
Est. time off: 8:30 am Wed 23 Oct
Est. time on: 3:00 pm Wed 23 Oct
Streets affected
Highcliff Road, Sandymount Road
Customers affected
6
Reason for outage
Maintenance
Dunedin
Waverley
INCD Num: INCD-3681-L
Est. time off: 8:30 am Wed 23 Oct
Est. time on: 4:45 pm Thu 24 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:30 am Wed 23 Oct
Est. time on: 4:30 pm Wed 23 Oct
Suburbs affected
Waverley
Streets affected
Ballantyne Street, Belford Street, Eastbank Street, Scott Street and Archibald Street
Customers affected
108
Est. time off: 4:30 pm Thu 24 Oct
Est. time on: 4:45 pm Thu 24 Oct
Suburbs affected
Waverley
Streets affected
Belford Street
Customers affected
38
Alexandra
Alexandra
INCD Num: INCD-3015-L
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:00 pm Wed 23 Oct
Streets affected
Brooke Place, Fir Close, Juniper Close, Larch Crescent, Pines Road, Spruce Close
Customers affected
110
Reason for outage
Maintenance
Cromwell
Bannockburn
INCD Num: INCD-3855-M
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:10 pm Wed 23 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:00 pm Wed 23 Oct
Suburbs affected
Bannockburn
Streets affected
Jocelyn Road and Bannockburn Road
Customers affected
7
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:05 pm Wed 23 Oct
Suburbs affected
Bannockburn
Streets affected
Jocelyn Road
Customers affected
< 5
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:10 pm Wed 23 Oct
Suburbs affected
Bannockburn
Streets affected
Jocelyn Road
Customers affected
< 5
Dunedin
Maia, Saint Leonards
INCD Num: INCD-3858-M
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 5:00 pm Wed 23 Oct
Streets affected
Babsie Road, Burkes Drive, De Lacy Street, Finch Street, Jessie Street, Manapouri Street, Ravensbourne Road, Rotoiti Street
Customers affected
33
Reason for outage
Maintenance
Cromwell
Bannockburn
INCD Num: INCD-3864-M
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:05 pm Wed 23 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:00 pm Wed 23 Oct
Suburbs affected
Bannockburn
Streets affected
School House Road and Quartzville Road
Customers affected
6
Est. time off: 9:00 am Wed 23 Oct
Est. time on: 3:05 pm Wed 23 Oct
Suburbs affected
Bannockburn
Streets affected
School House Road
Customers affected
< 5
Becks
Becks, Drybread, Lauder
INCD Num: INCD-3879-M
Est. time off: 1:00 pm Wed 23 Oct
Est. time on: 3:00 pm Wed 23 Oct
Streets affected
Becks Lauder Road, Becks School Road, Blackstone Hills Run Road, Brown Road, Drybread Road, Glassford Road, Hamilton Road, Lauder Flat Road, Lauder Omakau Road, Leask Road, School Road, Sheppard Road
Customers affected
47
Reason for outage
Maintenance
Thu 24 Oct(3)
Roxburgh
INCD Num: INCD-3873-L
Est. time off: 8:00 am Thu 24 Oct
Est. time on: 4:30 pm Thu 24 Oct
Streets affected
Tweed Street
Customers affected
< 5
Reason for outage
Maintenance
Dunedin
Allanton
INCD Num: INCD-3948-M
Est. time off: 9:00 am Thu 24 Oct
Est. time on: 5:00 pm Thu 24 Oct
Streets affected
Allanton Scroggs Hill Road, Allanton Waihola Road, Bardsey Street, East Taieri Allanton Road, Main Road, Main South Road, Peel Street, Ralston Street, Snowdon Street
Customers affected
31
Reason for outage
Maintenance
Queenstown
Lake Hayes, Threepwood
INCD Num: INCD-3834-L
Est. time off: 9:00 am Thu 24 Oct
Est. time on: 5:00 pm Thu 24 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Thu 24 Oct
Est. time on: 9:45 am Thu 24 Oct
Suburbs affected
Lake Hayes
Streets affected
Erskine Crescent, Hope Avenue, Lochnagar Drive, Erskine Street, Mystery Grove, Bridesdale Drive, Haddows Place, Red Cottage Drive and Coburn Place
Customers affected
117
Est. time off: 9:00 am Thu 24 Oct
Est. time on: 5:00 pm Thu 24 Oct
Suburbs affected
Lake Hayes and Threepwood
Streets affected
Olive Lane, Marshall Avenue, Mavora Road, Erskine Street, Crawford Place, Sylvan Street, Haddows Place, Hope Avenue, Alfred Duncan Drive, Jean Robins Drive, Alec Robins Road, Ellen Johnson Terrace, Coburn Place, Ada Place, Quarry Place, Strains Road, Bridesdale Drive, Lake Hayes Arrow Junction Road, Frankton Ladies Mile Road, Walnut Lane, Mcdowell Drive and Erskine Crescent
Customers affected
232
Est. time off: 4:15 pm Thu 24 Oct
Est. time on: 5:00 pm Thu 24 Oct
Suburbs affected
Lake Hayes
Streets affected
Erskine Crescent, Hope Avenue, Lochnagar Drive, Erskine Street, Mystery Grove, Bridesdale Drive, Haddows Place, Red Cottage Drive and Coburn Place
Customers affected
117
Fri 25 Oct(1)
Dunedin Cancelled
Maia, Saint Leonards
INCD Num: INCD-4803-N
Est. time off: 9:00 am Fri 25 Oct
Est. time on: 5:00 pm Fri 25 Oct
Streets affected
Babsie Road, Burkes Drive, De Lacy Street, Finch Street, Jessie Street, Manapouri Street, Ravensbourne Road, Rotoiti Street
Customers affected
33
Reason for outage
Maintenance
Tue 29 Oct(7)
Dunedin
Caversham
INCD Num: INCD-4860-N
Est. time off: 5:00 am Tue 29 Oct
Est. time on: 6:30 pm Tue 29 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 5:00 am Tue 29 Oct
Est. time on: 5:30 am Tue 29 Oct
Suburbs affected
Caversham
Streets affected
Rutherford Street, Asquith Street, South Road and Thorn Street
Customers affected
79
Est. time off: 6:00 pm Tue 29 Oct
Est. time on: 6:30 pm Tue 29 Oct
Suburbs affected
Caversham
Streets affected
Rutherford Street, Asquith Street, South Road and Thorn Street
Customers affected
79
Queenstown
Fernhill
INCD Num: INCD-4830-N
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 3:00 pm Tue 29 Oct
Streets affected
Dart Place
Customers affected
68
Reason for outage
Maintenance
Cromwell
Cromwell, Ripponvale
INCD Num: INCD-4875-N
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 4:15 pm Tue 29 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 4:00 pm Tue 29 Oct
Suburbs affected
Cromwell and Ripponvale
Streets affected
Ripponvale Road and Ritchies Road
Customers affected
20
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 4:15 pm Tue 29 Oct
Suburbs affected
Cromwell
Streets affected
Ripponvale Road
Customers affected
< 5
Queenstown
Arthurs Point
INCD Num: INCD-3912-M
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 1:00 pm Tue 29 Oct
Streets affected
Evening Star Road, Haines Way, Kincaid Place, Mcqueen Place, Morning Star Terrace, Venus Place
Customers affected
49
Reason for outage
Maintenance
Dunedin
Momona, Outram
INCD Num: INCD-4887-N
Est. time off: 9:00 am Tue 29 Oct
Est. time on: 11:30 am Tue 29 Oct
Streets affected
Kirks Drain Road, Nichols Road, Otokia Road, Otokia Road West, Otokia West Road
Customers affected
18
Reason for outage
Maintenance
Dunedin
Outram, Woodside
INCD Num: INCD-3930-M
Est. time off: 12:30 pm Tue 29 Oct
Est. time on: 2:30 pm Tue 29 Oct
Streets affected
Graingers Road, Kempshall Road
Customers affected
10
Reason for outage
Maintenance
Queenstown
Frankton
INCD Num: INCD-4848-N
Est. time off: 10:30 pm Tue 29 Oct
Est. time on: 4:00 am Wed 30 Oct
Streets affected
Frankton Road, Gray Street, Mcbride Street
Customers affected
21
Reason for outage
Maintenance
Wed 30 Oct(5)
Roxburgh
Roxburgh
INCD Num: INCD-3840-L
Est. time off: 8:00 am Wed 30 Oct
Est. time on: 4:35 pm Wed 30 Oct
Streets affected
Scotland Street
Customers affected
10
Reason for outage
Maintenance
Roxburgh
Roxburgh
INCD Num: INCD-3843-L
Est. time off: 8:00 am Wed 30 Oct
Est. time on: 4:30 pm Wed 30 Oct
Streets affected
Scotland Street
Customers affected
11
Reason for outage
Maintenance
Dunedin
Dunedin, Dunedin Central
INCD Num: INCD-3888-L
Est. time off: 8:00 am Wed 30 Oct
Est. time on: 3:00 pm Wed 30 Oct
Streets affected
Bond Street, Crawford Street
Customers affected
13
Reason for outage
Maintenance
Cromwell
Cromwell
INCD Num: INCD-4062-M
Est. time off: 9:00 am Wed 30 Oct
Est. time on: 5:00 pm Wed 30 Oct
Streets affected
Caledonian Place, Eldorado Place, Excelsior Place, Phoenix Place, Stowell Drive
Customers affected
55
Reason for outage
Maintenance
Dunedin
Berwick, Berwick Forest
INCD Num: INCD-3933-M
Est. time off: 9:30 am Wed 30 Oct
Est. time on: 2:00 pm Wed 30 Oct
Streets affected
Henley Berwick Road, Lauder Street, Maungatua Road, Melrose Street, Munro Road, Shaws Road, Waipori Falls Road
Customers affected
56
Reason for outage
Maintenance
Thu 31 Oct(6)
Lindis Pass
Tarras
INCD Num: INCD-3996-M
Est. time off: 8:30 am Thu 31 Oct
Est. time on: 4:30 pm Thu 31 Oct
Streets affected
Ardgour Road, Lethbridge Road
Customers affected
11
Reason for outage
Maintenance
Queenstown
Queenstown
INCD Num: INCD-3711-L
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 4:00 pm Thu 31 Oct
Streets affected
Earnslaw Terrace, Longwood Place, Maxwell Place, Panorama Terrace, Wakatipu Heights
Customers affected
146
Reason for outage
Maintenance
Allanton
Allanton, Momona
INCD Num: INCD-3954-M
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 5:10 pm Thu 31 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 5:00 pm Thu 31 Oct
Suburbs affected
Allanton and Momona
Streets affected
Castleton Street, Peel Street, Grey Street, Precelly Street, East Taieri Allanton Road, Main South Road, Ralston Street, Allanton Scroggs Hill Road, Snowdon Street, Ramsey Street, Bardsey Street, Main Road, Allanton Waihola Road, Allanton Road and Centre Road
Customers affected
90
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 5:05 pm Thu 31 Oct
Suburbs affected
Allanton
Streets affected
Bardsey Street, Douglas Street, Castleton Street and Snowdon Street
Customers affected
12
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 5:10 pm Thu 31 Oct
Suburbs affected
Allanton
Streets affected
Hay Street, Grey Street, Allanton Waihola Road, Castleton Street, Caernarvon Street, Douglas Street, Stack Street and East Taieri Allanton Road
Customers affected
75
Raes Junction
Raes Junction
INCD Num: INCD-3756-L
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 4:05 pm Thu 31 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 4:00 pm Thu 31 Oct
Suburbs affected
Raes Junction
Streets affected
Tapanui Raes Junction Road, Ettrick Raes Junction Road and Beaumont Highway
Customers affected
10
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 4:05 pm Thu 31 Oct
Suburbs affected
Raes Junction
Streets affected
Tapanui Raes Junction Road
Customers affected
< 5
Dunedin
North Taieri, Outram, Riverside
INCD Num: INCD-3927-M
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 3:10 pm Thu 31 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 3:00 pm Thu 31 Oct
Suburbs affected
Outram, Riverside and North Taieri
Streets affected
George King Memorial Drive, Outram Mosgiel Road and Hindon Road
Customers affected
18
Est. time off: 9:00 am Thu 31 Oct
Est. time on: 3:10 pm Thu 31 Oct
Suburbs affected
Outram
Streets affected
Mountfort Street
Customers affected
< 5
Hawea Flat
Lake Hawea
INCD Num: INCD-4851-N
Est. time off: 9:30 am Thu 31 Oct
Est. time on: 4:05 pm Thu 31 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:30 am Thu 31 Oct
Est. time on: 4:00 pm Thu 31 Oct
Suburbs affected
Lake Hawea
Streets affected
Gladstone Road
Customers affected
< 5
Est. time off: 9:30 am Thu 31 Oct
Est. time on: 4:05 pm Thu 31 Oct
Suburbs affected
Lake Hawea
Streets affected
Gladstone Road
Customers affected
< 5
Fri 01 Nov(3)
Dunedin
Glenleith
INCD Num: INCD-4707-N
Est. time off: 8:30 am Fri 01 Nov
Est. time on: 4:30 pm Fri 01 Nov
Streets affected
Booth Road, Fulton Road, Islay Street
Customers affected
25
Reason for outage
Maintenance
Cromwell
Cromwell
INCD Num: INCD-3894-L
Est. time off: 9:00 am Fri 01 Nov
Est. time on: 1:00 pm Fri 01 Nov
Streets affected
Highlands Avenue, Quinns Way, Spillane Grove
Customers affected
21
Reason for outage
Maintenance
Dunedin
Dunedin Central
INCD Num: INCD-3975-M
Est. time off: 5:30 pm Fri 01 Nov
Est. time on: 8:30 pm Fri 01 Nov
Streets affected
Devon Street, Ward Street
Customers affected
24
Reason for outage
Maintenance
Sat 02 Nov(2)
Dunedin
Dunedin Central
INCD Num: INCD-4005-M
Est. time off: 8:00 am Sat 02 Nov
Est. time on: 3:30 pm Sat 02 Nov
Streets affected
Cresswell Street
Customers affected
< 5
Reason for outage
Maintenance
Dunedin
Blackhead
INCD Num: INCD-3831-L
Est. time off: 8:30 am Sat 02 Nov
Est. time on: 4:30 pm Sat 02 Nov
Streets affected
Blackhead Road
Customers affected
< 5
Reason for outage
Maintenance
Last 48 hours only
Saint Bathans Restored
INCD Num: INCD-4959-N
Time off: 4:34 pm Thu 10 Oct
Est. time on: 4:56 pm Thu 10 Oct
Current streets affected
Total streets affected
St Bathans Downs Road, St Bathans Loop Road
Customers currently affected
0
Total customers affected
19
Reason for outage
Urgent repair
Omakau Restored
INCD Num: INCD-29796-K
Time off: 9:00 am Fri 11 Oct
Est. time on: 6:16 pm Fri 11 Oct
Current streets affected
Total streets affected
Aitkenhead Road, Alton Street, Aston Road, Auripo Road, Becks School Road, Becks-Lauder Road, Blackstone Hill Runs Road, Booth Road, Brown Road, Cambrian Road, Cobham Crescent, Crawford Hills Road, Cross Street, Deaker Street, Drybread Road, Dundass Lane, Dunstan Creek Road, Flannery Road, Glassford Road, Half Time Close, Hamilton Road, Harvey Street, Hindon Street, Ida Valley Back Road, Ida Valley-Omakau Road, Jones Road, Lauder Flat Road, Lauder Road, Lauder Station Road, Lauder-Matakanui Road, Lauder-Omakau Road, Leask Road, Leask Street, Loop Road, MacDonald Street, McAdie Road, McIntosh Road, McNally Road, Meade Road, Mee Road, Moa Creek Road, Muddy Creek Road, Nevill Lane, Noones Road, Old Dunstan Road, Omakau-Chatto Creek Road, Ophir Bridge Road, Pauley Road, Plunket Street, Poolburn-Moa Creek Road, Racecourse Road, Rutherford Lane, Shepherds Flat Road, Sheppard Road, Smalls Road, St Bathans Downs Road, St Bathans Loop Road, Sullivan Road, Swindon Street, Terrace Road, Vinegar Hill Road, Webster Lane, Wedderburn-Becks Road, Wilson Street, Wilton Street
Customers currently affected
0
Total customers affected
659
Reason for outage
Natural disaster: Flood or landslide
Dunedin Restored
INCD Num: INCD-4176-M
Time off: 9:36 am Fri 11 Oct
Est. time on: 1:56 pm Fri 11 Oct
Current streets affected
Total streets affected
McIntosh Road
Customers currently affected
0
Total customers affected
< 5
Dunedin Restored
INCD Num: INCD-4935-N
Time off: 12:51 pm Mon 07 Oct
Est. time on: 3:46 pm Fri 11 Oct
Current streets affected
Total streets affected
Anzac Avenue
Customers currently affected
0
Total customers affected
< 5
Reason for outage
Est. overrun of 30 mins
Oturehua Restored
INCD Num: INCD-29805-K
Time off: 5:07 pm Fri 11 Oct
Est. time on: 5:51 pm Fri 11 Oct
Current streets affected
Total streets affected
Huddleston Road, Lauder Road, Lauder-Omakau Road, Racecourse Road, Stafford Road
Customers currently affected
0
Total customers affected
37
Alexandra Restored
INCD Num: INCD-29802-K
Time off: 5:06 pm Fri 11 Oct
Est. time on: 5:51 pm Fri 11 Oct
Current streets affected
Total streets affected
Brassknocker Road, Chatto Creek-Springvale Road, Chestermains Road, Clouston Road, Corrigall Road, Devonshire Road, Donnelly Road, Duggan Road, Flume Road, Glassford Road, Harvey Road, Hepburn Road, Kahu Lane, Keddell Road, Kinney Road, Mawhinney Road, Moutere-Disputed Spur Road, Naylor Loop Road, Naylor Road, Omakau-Chatto Creek Road, Racecourse Road, Ridgeway Lane, Stafford Road, Sugar Pot Road, Terrace Road, Thomson Gorge Road, Wallington Road, White Road
Customers currently affected
0
Total customers affected
212
Roxburgh Cancelled
Roxburgh
INCD Num: INCD-3780-L
Est. time off: 4:30 pm Fri 11 Oct
Est. time on: 4:45 pm Fri 11 Oct
Streets affected
Scotland Street
Customers affected
0
Reason for outage
Maintenance
Suggested addresses
INCD Num:
Est. time off:
Est. time on:
4 Outage times, expand for more info
Suburbs affected
Streets affected
Total streets affected
Customers affected
Total customers affected
Reason for outage
We’re upgrading the network.
If you need to report a loss of power or a hazard, please call us 24/7 on 0800 22 00 05.
If you need to report a loss of power or a hazard, please call us 24/7 on 0800 22 00 05.
Showing all planned outages (66)
Mon 14 Oct(1)
Wanaka
Wanaka
INCD Num: INCD-3801-L
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:35 pm Mon 14 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:30 pm Mon 14 Oct
Suburbs affected
Wanaka
Streets affected
Hedditch Street, Lismore Street, Little Street, Lakeside Road and Plantation Road
Customers affected
59
Est. time off: 8:30 am Mon 14 Oct
Est. time on: 4:35 pm Mon 14 Oct
Suburbs affected
Wanaka
Streets affected
Lakeside Road, Lismore Street and Ardmore Street
Customers affected
26
Tue 15 Oct(6)
Wanaka
Cattle Flat, Glendhu Bay, Mount Aspiring, Roys Peninsula, Treble Cone, Wanaka
INCD Num: INCD-4839-N
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:10 pm Tue 15 Oct
3 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:00 pm Tue 15 Oct
Suburbs affected
Glendhu Bay, Wanaka, Treble Cone, Mount Aspiring, Cattle Flat and Roys Peninsula
Streets affected
Buchanan Rise, Wanaka Mount Aspiring Road, West Wanaka Road, Motatapu Road, St Just Place, Roses Saddle Rise and Oak Lane
Customers affected
119
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:05 pm Tue 15 Oct
Suburbs affected
Glendhu Bay
Streets affected
Wanaka Mount Aspiring Road
Customers affected
< 5
Est. time off: 8:00 am Tue 15 Oct
Est. time on: 5:10 pm Tue 15 Oct
Suburbs affected
Wanaka
Streets affected
Wanaka Mount Aspiring Road
Customers affected
< 5
Dunedin
Mornington
INCD Num: INCD-3864-L
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 5:00 pm Thu 17 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 12:30 pm Tue 15 Oct
Suburbs affected
Mornington
Streets affected
Street Lighting, Peel Street, Mcgeorge Avenue, Aitken Place and Eglinton Road
Customers affected
61
Est. time off: 3:00 pm Thu 17 Oct
Est. time on: 5:00 pm Thu 17 Oct
Suburbs affected
Mornington
Streets affected
Street Lighting, Peel Street, Mcgeorge Avenue, Aitken Place and Eglinton Road
Customers affected
61
Cromwell
Cromwell, Ripponvale
INCD Num: INCD-3792-L
Est. time off: 8:30 am Tue 15 Oct
Est. time on: 12:30 pm Tue 15 Oct
Streets affected
Ord Road, Ripponvale Road, Ritchies Road
Customers affected
65
Reason for outage
Maintenance
Arrowtown
Arrowtown
INCD Num: INCD-4092-N
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 4:30 pm Tue 15 Oct
Streets affected
Centennial Avenue, Chartres Lane, Devon Street, Innes Place, Jopp Street, Shanahan Lane
Customers affected
70
Reason for outage
Maintenance
Dunedin
Allanton, Momona
INCD Num: INCD-3822-L
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:15 pm Tue 15 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:00 pm Tue 15 Oct
Suburbs affected
Allanton
Streets affected
Hay Street, Caernarvon Street, Snowdon Street, Precelly Street, Grey Street, Douglas Street, Ralston Street, Allanton Waihola Road, Castleton Street, Bardsey Street, Centre Road, East Taieri Allanton Road, Allanton Scroggs Hill Road, Ramsey Street, Stack Street, Main South Road, Peel Street and Main Road
Customers affected
176
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 5:15 pm Tue 15 Oct
Suburbs affected
Momona
Streets affected
Allanton Road
Customers affected
< 5
Cromwell
Cromwell
INCD Num: INCD-3783-M
Est. time off: 9:00 am Tue 15 Oct
Est. time on: 3:00 pm Tue 15 Oct
Streets affected
Barry Avenue, Bruce Street, Gair Avenue, Gavan Street, Inniscort Street, Junction Court, Mayo Place, Melmore Terrace
Customers affected
85
Reason for outage
Maintenance
Wed 16 Oct(1)
Queenstown
Kawarau Falls, Kelvin Heights
INCD Num: INCD-3408-L
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:35 pm Wed 16 Oct
2 Outage times, expand for more info
Reason for outage
Maintenance
Outage stages
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:30 pm Wed 16 Oct
Suburbs affected
Kelvin Heights and Kawarau Falls
Streets affected
Peninsula Road, Balmoral Drive, Silverwood Lane, Milward Place, Loop Road, Willow Place, Oregon Drive, Mincher Road, Cedar Drive, Cypress Court, Red Deer Rise, Holly Court, Redwood Court, Grove Lane, Elizabeth Place, Garland Terrace, Poplar Drive, Larch Court, Bay View Road, Lewis Road, Four Views Avenue, Peninsula Hill, Elk Place and Spring Hill Road
Customers affected
566
Est. time off: 8:00 am Wed 16 Oct
Est. time on: 5:35 pm Wed 16 Oct
Suburbs affected
Kelvin Heights
Streets affected
Peninsula Road, Oregon Drive, Kelvin Place and Sequoia Place
Customers affected
108
Showing 8 of 66 results
Last 48 hours only
Saint Bathans Restored
INCD Num: INCD-4959-N
Time off: 4:34 pm Thu 10 Oct
Est. time on: 4:56 pm Thu 10 Oct
Current streets affected
Total streets affected
St Bathans Downs Road, St Bathans Loop Road
Customers currently affected
0
Total customers affected
19
Reason for outage
Urgent repair
Omakau Restored
INCD Num: INCD-29796-K
Time off: 9:00 am Fri 11 Oct
Est. time on: 6:16 pm Fri 11 Oct
Current streets affected
Total streets affected
Aitkenhead Road, Alton Street, Aston Road, Auripo Road, Becks School Road, Becks-Lauder Road, Blackstone Hill Runs Road, Booth Road, Brown Road, Cambrian Road, Cobham Crescent, Crawford Hills Road, Cross Street, Deaker Street, Drybread Road, Dundass Lane, Dunstan Creek Road, Flannery Road, Glassford Road, Half Time Close, Hamilton Road, Harvey Street, Hindon Street, Ida Valley Back Road, Ida Valley-Omakau Road, Jones Road, Lauder Flat Road, Lauder Road, Lauder Station Road, Lauder-Matakanui Road, Lauder-Omakau Road, Leask Road, Leask Street, Loop Road, MacDonald Street, McAdie Road, McIntosh Road, McNally Road, Meade Road, Mee Road, Moa Creek Road, Muddy Creek Road, Nevill Lane, Noones Road, Old Dunstan Road, Omakau-Chatto Creek Road, Ophir Bridge Road, Pauley Road, Plunket Street, Poolburn-Moa Creek Road, Racecourse Road, Rutherford Lane, Shepherds Flat Road, Sheppard Road, Smalls Road, St Bathans Downs Road, St Bathans Loop Road, Sullivan Road, Swindon Street, Terrace Road, Vinegar Hill Road, Webster Lane, Wedderburn-Becks Road, Wilson Street, Wilton Street
Customers currently affected
0
Total customers affected
659
Reason for outage
Natural disaster: Flood or landslide
Dunedin Restored
INCD Num: INCD-4176-M
Time off: 9:36 am Fri 11 Oct
Est. time on: 1:56 pm Fri 11 Oct
Current streets affected
Total streets affected
McIntosh Road
Customers currently affected
0
Total customers affected
< 5
Dunedin Restored
INCD Num: INCD-4935-N
Time off: 12:51 pm Mon 07 Oct
Est. time on: 3:46 pm Fri 11 Oct
Current streets affected
Total streets affected
Anzac Avenue
Customers currently affected
0
Total customers affected
< 5
Reason for outage
Est. overrun of 30 mins
Oturehua Restored
INCD Num: INCD-29805-K
Time off: 5:07 pm Fri 11 Oct
Est. time on: 5:51 pm Fri 11 Oct
Current streets affected
Total streets affected
Huddleston Road, Lauder Road, Lauder-Omakau Road, Racecourse Road, Stafford Road
Customers currently affected
0
Total customers affected
37
Alexandra Restored
INCD Num: INCD-29802-K
Time off: 5:06 pm Fri 11 Oct
Est. time on: 5:51 pm Fri 11 Oct
Current streets affected
Total streets affected
Brassknocker Road, Chatto Creek-Springvale Road, Chestermains Road, Clouston Road, Corrigall Road, Devonshire Road, Donnelly Road, Duggan Road, Flume Road, Glassford Road, Harvey Road, Hepburn Road, Kahu Lane, Keddell Road, Kinney Road, Mawhinney Road, Moutere-Disputed Spur Road, Naylor Loop Road, Naylor Road, Omakau-Chatto Creek Road, Racecourse Road, Ridgeway Lane, Stafford Road, Sugar Pot Road, Terrace Road, Thomson Gorge Road, Wallington Road, White Road
Customers currently affected
0
Total customers affected
212
Roxburgh Cancelled
Roxburgh
INCD Num: INCD-3780-L
Est. time off: 4:30 pm Fri 11 Oct
Est. time on: 4:45 pm Fri 11 Oct
Streets affected
Scotland Street
Customers affected
0
Reason for outage
Maintenance
Est. time off:
Est. time on:
Suburbs
Streets
Customers affected
AffectedCustomers
Outage stages
Please be aware that the restoration times for planned and unplanned outages are estimates. When the power goes out, it may not come back on all at once. Some areas may have power restored before others.
We only display unplanned power outages that affect multiple customers on the website. This means if there's an unplanned outage that affects just one customer, it won't be shown here.
From time-to-time, we or our contractors will directly notify you if there's a low voltage outage in less than 10 working days in advance.
Our customers are important to us, and we want to be transparent about our plans for scheduling work over the winter months. We understand the impact that power outages can cause (particularly while the weather is colder), however Aurora Energy has a major programme of work to undertake, and while our aim is to avoid winter months and defer work to the warmer months where we can, there are instances where this is not possible, for example when the work is safety-related or considered essential to maintain a secure supply of electricity to customers.
Each project is evaluated on a case-by-case basis, and we closely monitor any projects where there is more than one power outage required to see what steps we can take to minimise customer impact as much as possible.
Here's some useful information to help you prepare for, and stay safe, in a power outage.
We answer your questions about power outages.
Find out the steps that are taken to restore your power after an unplanned power outage.
If you are medically dependent on electricity then it's important to ensure you have an emergency response plan in place.
Managing electricity use at peak times is important to ensure large-scale power outages do not occur. Hot water control is one way we can do this.
Have you noticed streetlights that aren’t working, or are on 24/7? Find out how to report it.
Whether there is a planned or unexpected power outage in your area, make sure you’re ready.
Follow these simple tips on how to stay safe in a power outage.
Planned outages may be required when we work on the network to ensure everyone's safety. We're often asked if we can provide temporary power generation for this. Here's when we can help you.
In an electrical emergency, it's important to do the right thing calmly and quickly.
At Aurora Energy, we’re doing a lot of work to upgrade the electricity network in Dunedin, Central Otago/Wānaka and Queenstown Lakes.
Our increased work programme means an increase in planned power outages to keep our customers, staff and contractors safe while doing the work. Check out the major projects underway across the network.