If you have any questions about this website or these terms and conditions please feel free to contact us.

About this website

Aurora Energy Limited Company No. 471661 (“Aurora Energy ”) owns and operates this website under the domain name “auroraenergy.co.nz”. By using this website you agree to be bound by the website terms of use.

Set out below are the website terms of use, which apply to all information, text, graphics, materials together with any downloads, obtained from this website and any other advice, opinion, representation (negligent or otherwise) provided or made available through this website (the “Content”).

By using this website and downloading any of the Content from it, you agree to be bound by these website terms of use.

The website terms of use may be changed at the discretion of Aurora Energy from time to time. By continuing to use this website after any such changes, your continued use will be deemed as acceptance of the new website terms of use.

Please do not use this website or download the Content from it, if you do not agree to be bound by these website terms of use or any future terms.

Disclaimer and limitation of liability 

All Content on this website is provided on an “As Is” and “as Available” basis and you agree that use of this website, together with its Content, is at your sole risk. While Aurora Energy has taken reasonable steps to ensure that the Content is accurate at the time of posting, Aurora Energy gives no warranty (express or implied) as to the accuracy, completeness or non infringement of that Content. Aurora Energy may at any time and without notice make changes to this website and the Content. You acknowledge that the Content in this website is for general information purposes only and shall not be relied upon for any specific purpose.

Aurora Energy does not warrant that the functions contained in this website will be uninterrupted or error free, nor that any defects will be corrected or that this website or the server that makes it available is free of any viruses or other harmful elements.

Aurora Energy disclaims all warranties, express or implied to the fullest extent permitted by law regarding this website, the Content and your use of the same.

To the maximum extent permitted by law, Aurora Energy and its directors, employees, agents and contractors exclude all liability for any losses, liabilities, claims, expenses (including but not limited to legal costs and defence or settlement costs) or damages whatsoever arising indirectly or directly from the Content or your use of the Content, whether actual, alleged, consequential or punitive.

If for any reason Aurora Energy has any liability to you or any other person arising out of the use of this website or the Content, then in no event shall Aurora Energy’s total liability to you for all damages, losses, expenses and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this website or NZ$100 (whichever is greater).


All Content you obtain from this website is prohibited from being reproduced, redistributed and transmitted (subject to the terms below); and remains the property of Aurora Energy, including all proprietary rights and intellectual property rights. Unless otherwise stated, Aurora Energy owns all Content either directly or indirectly through its subsidiaries.


Aurora Energy values your privacy and has policies in place to ensure personal information remains confidential. Aurora Energy only collects personal details that are provided willingly by users where it is openly requested. Aurora Energy uses cookies to enable efficient navigation of this website only and not for the purpose of information gathering.

Aurora Energy will take reasonable steps to ensure personal information held by it is accurate. You may edit any information that Aurora Energy holds on you by contacting us via phone, fax or email.

Aurora Energy may collect and publish aggregate information about website usage patterns but will not disclose any personally identifiable information to third parties without your permission unless required to do so by law, court order or as requested by a governmental or law enforcement agency.

Communications over the internet are not secure unless they have been encrypted. Aurora Energy cannot guarantee the security of any transmission to us via email or online customer response form via the internet.

Submitted material

You agree that any comments or feedback, questions and suggestions sent to Aurora Energy via this website but excluding any private information referred to above (“the Material”), will not be deemed to be confidential or proprietary information and you agree that Aurora Energy is free to reproduce, use, disclose, exhibit, display, transform, and distribute the Material to third parties without limitation.

Aurora Energy is also free to use any ideas, concepts, know-how or techniques contained in the Material for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services incorporating such Material.

Content and intellectual property 

The Content of this website is the copyright of Aurora Energy and Aurora Energy’s licensors. The brands appearing on this website are the trademarks of Aurora Energy or its respective licensors. All intellectual property rights in this website and the Content are reserved.

No Content or Material from this website may be reproduced, republished, uploaded, posted, transmitted or distributed in any way, without the prior written permission of Aurora Energy, except that you may print or download one copy of the information on this website on a single computer for your personal use or copy the information for the purpose of sending it to individual third parties for their personal information provided that you acknowledge Aurora Energy as the source of the information and that you inform the third party that these website terms of use apply to them and that they must comply with them and provided that you keep intact all accompanying copyright and other proprietary notices.

You must not deal with the Content in a manner that is, or has the intention of being, contrary to Aurora Energy's ownership.

Website links and third parties

The sites linked to our website by hyperlinks are provided for your convenience only and are not under Aurora Energy’s control. Aurora Energy is not responsible for, and makes no representations or warranties concerning, any linked sites. The inclusion on this website of any links to other sites does not imply that Aurora Energy recommends or endorses or has verified the content of that linked site.

While Aurora Energy believes in good faith that the third party website links contain or may contain material which is relevant to this website, by using other website links which are owned or operated by a third party independent of Aurora Energy, you acknowledge that Aurora Energy has no control over the content of such a website.

Aurora Energy, or any third parties mentioned in this website shall not be liable for any losses, liabilities, claims, expenses (including but not limited to legal costs and defence or settlement costs) or damages whatsoever, arising indirectly or directly from the information on a website link owned or operated by a third party, whether actual, alleged, consequential or punitive.

Any dealings you have with third parties via this website are your responsibility.


The laws of New Zealand govern this website and your use of it.

Privacy Policy for Aurora Energy NZ Public Safety App

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Aurora Energy NZ Public Safety App and tells you about your privacy rights and how the law protects you. View the policy here.